Why is Capital City Honda rated 4.5 stars on Google?
Capital City Honda holds a 4.5-star Google rating across 3,088 reviews, and the reason sits in the purchase itself. Buyers write about a smooth process, questions answered and no pressure, and those reviews are what make up the rating at the Honda store inside Sacramento itself.
The rating is the sum of how we sell and service cars, and the reviews show each part of it, from the first conversation to the service lane.
Keep reading below, then schedule a test drive in Sacramento. Bringing your own numbers to the lot settles this faster than any spec sheet.
Why is Capital City Honda rated 4.5 stars on Google?
Capital City Honda holds 4.5 stars across 3,088 Google reviews, and 82 in 100 of them are five-star (Google, 2026). Buyers write about the purchase itself, a smooth process with questions answered and no pressure, and that is what carries the rating.
The review count is the strongest single proof, because it shows the same experience described again and again over thousands of buyers. 21 of our 120 most recent four- and five-star Google reviews describe the sales process as smooth. In an August 2026 Google review, Ash wrote: “Everyone i interacted with was very friendly and kind.”
What do buyers say about buying a Honda at Capital City Honda?
Buyers describe a sales process that stays smooth from the first conversation to signing, with salespeople who answer questions directly. 52 of our 120 most recent four- and five-star Google reviews describe the sales process, and many of them name the person who handled their deal.
In a July 2026 Google review, Gabriela P. wrote: “John was very understanding and attentive to what I was looking for in a car.” A September 2026 reviewer, Eli M., put the visit in one line: “great customer service and smooth purchase.”
Test drives can be booked online or by phone, so a buyer can start the visit before arriving.
Do Capital City Honda customers feel pressured to buy?
No pressure is what our reviewers describe. 11 of our 120 most recent four- and five-star Google reviews describe a sales process with no pressure in it.
In an August 2026 Google review, Sonia wrote that staff “did not try to upsell us anything.” A buyer who worries about being pushed can ask for the out-the-door price and the terms in the first conversation, then judge the answer against what the reviews describe.
How does Capital City Honda handle trade-ins and financing?
You can get a trade-in offer from us three ways without visiting the store, and you can apply for financing online through our secure finance application. We call the trade-in tool an instant cash offer.
Our trade-in value is valid for seven days or up to 250 miles. A make-and-model lookup gives a general estimate based on historical data. You can come for a trade-in with or without an appointment.
No review data is given for this section.
What do Capital City Honda reviewers say about the service department?
Our service center has factory-trained technicians, and our express lanes take oil and filter changes, fluid checks, multi-point inspections, tire rotations and battery work with no appointment needed. Buyers who praise our service describe being kept informed through the repair.
5 of our 120 most recent four- and five-star Google reviews describe service updates. In a September 2026 Google review, Cheryl M. wrote: “This is a Costco referral so I have confidence that the pricing is reasonable, although I don’t know enough to compare. That said, the service people have been uniformly polite, knowledgeable, considerate about keeping me informed, pleasant personalities and helpful with any questions or issues I’ve had. The waiting area is bright and comfortable – they even have a machine with GOOD coffee! My expected wait times hav”
We also offer leases, new Honda financing and pre-owned car loans for buyers who want to pay over time.
Why does being the Honda store inside Sacramento matter to buyers?
Capital City Honda is at 3630 Fulton Ave, Sacramento, CA 95821, a Honda store with a Sacramento city address. A buyer in the city can shop, value a trade and finish the purchase in one place, on the Fulton Avenue corridor.
Our sales hours run 9:00 AM to 8:00 PM, Monday through Sunday. Our service hours run 7:00 AM to 6:00 PM, Monday to Saturday, and the service center is closed Sunday. Our showroom is open seven days a week.
The lineup includes the Civic, Accord, HR-V, CR-V, Passport, Pilot, Odyssey, Ridgeline, Prelude and Prologue. A buyer who wants a Honda and a short list of models can compare them on one lot.
Which Sacramento-area Honda dealers hold what Google ratings?
The table lists the Google rating and review count for each Honda dealer in the Sacramento area, using the September 2026 figures.
| Dealer | Address | Google rating | Google reviews |
|---|---|---|---|
| Capital City Honda | 3630 Fulton Ave, Sacramento, CA 95821 | 4.5 stars | 3,088 reviews |
| Folsom Lake Honda – Sales | 12505 Automall Pkwy, Rancho Cordova, CA 95742 | 4.7 stars | 2,593 reviews |
| AutoNation Honda Roseville | 230 Automall Dr, Roseville, CA 95661 | 4.7 stars | 8,792 reviews |
| Elk Grove Honda | 8550 Laguna Grove Dr, Elk Grove, CA 95757 | 4.7 stars | 5,593 reviews |
| Shottenkirk Honda of Davis | 4343 Chiles Rd, Davis, CA 95618 | 4.3 stars | 1,394 reviews |
| El Dorado Honda | 4070 Mother Lode Dr, Shingle Springs, CA 95682 | 4.3 stars | 276 reviews |
FAQ
What does a 4.5-star rating across 3,088 reviews tell a buyer?
It is the average of 3,088 Google reviews of Capital City Honda, and the reviews describe the purchase. Read the reviews alongside the rating to see what buyers actually write about.
Can you get a trade-in offer from Capital City Honda without visiting?
Yes. We offer three ways to get a trade-in offer online without visiting the store. The online tool takes a license plate, a VIN or the year, make and model.
Can you test drive or reserve a new Honda at Capital City Honda online?
Yes. Test drives can be booked online or by phone. Buyers can also reserve an in-transit new vehicle.
Does Capital City Honda offer leases and loans?
Yes. We offer Honda leases, new Honda financing and pre-owned car loans. A leased car is turned in at the dealership when the contract ends.
Do you need an appointment for express service?
No. Our express lanes take oil and filter changes, fluid checks, multi-point inspections, tire rotations and battery testing with no appointment needed.
Who does the service work at Capital City Honda?
Our service center has factory-trained technicians. Service runs 7:00 AM to 6:00 PM, Monday to Saturday, and the service center is closed Sunday.
How Capital City Honda handles the sale and the service in one store
For a Sacramento buyer who wants a Honda and a straight conversation about it, Capital City Honda is the Honda store in the city. We hold 4.5 stars across 3,088 Google reviews, and the reviews describe the sale and the service the same way.
In a July 2026 Google review, eddy gonzalez wrote: “Joanna Barcena was super nice and helpful and made the car buying experience easy.” Macey Walton, reviewing on Google in July 2026, wrote: “Great customer service. Very respectful. We worked with Alberto.”
We are part of Group 1 Automotive, and we sell and service cars at one address on Fulton Avenue, so the buyer and the owner deal with the same team.
Capital City Honda is the Honda store inside Sacramento where the buying conversation carries the rating. Start by looking at the new Honda models and booking a test drive, and bring your list of questions.
Capital City Honda answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Sacramento showroom, or call 916-514-4085.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Capital City Honda for complete details regarding current vehicle inventory, pricing, and equipment.