Customer Testimonials
Employeas are great and did what they needed to do to get me into A vehicle i wanted.
Philip was awesome. Helped us through the process quick and easy. Got the car we wanted at a great Price.
Worst customer service , no knowlage sales person is very poor customer service Her name is Patrisia . But sales Manager Mr Royce is very polite and try to help me as soon as he can but thats not exceptable Its not timey manner
I went in with high expectations and very specific requests, Jessie Marshall definitely made it happen for me! He was patient, has great positive energy, and is extremely hardworking! My wife and myself are so satisfied with the car and especially the service Jessie provide alongside all the staff at the Fulton Honda location! I highly recommend this location and especially Jessie as he provided excellent and professional service and exceeded both of our expectations!
Great service and experience helped us get a fantastic deal and into a new car.
Had such a great experience at Honda today! Everyone was friendly, welcoming, and made the whole process feel easy and stress free. You can really tell the team cares about their customers and creating a positive atmosphere. Definitely left happy and excited highly recommend this dealership if you’re looking for great customer service and good vibes!
This dealership ONLY cares about getting their money and that’s it. We purchased a brand new Honda Civic and after only 6k miles on it, it was totaled. After a ton of back and fourths with insurance and this dealership, we were finally able to come and retrieve our important items only to be met with disrespect and ignorance. The reason for this back and fourth was due to Capitol City Honda dropping our calls repeatedly after being on hold for at least 20 minutes. The day that we came to get our personal items it was raining and the ... Read More DealerRater - May 9, 2026
Gianni was persistent to meet my needs. His persistency never crossed line. What I appreciated him the most was his transparency in his offers, numbers, promotions and interest rates. He played no games. He was not afraid to be turned down, and honestly spoke for what he could do and what he could not. He genuinely was very stable personal.
I turned him down many times because I thought I was very sure I wanted to buy another car at a different dealership. But he kept reaching out to give different offerings that were pretty attractive.
Unexpectedly initial deal didn’... Read More DealerRater - May 8, 2026
They have not lived up to their obligations concerning the purchase of our Honda cr-v. and have not responded to our repeated request for remediation of the problem
Great job! Rachael and Matt were excellent!!!! Made the process simple and easy!! Thank you so much! Love my new car!
Their sales person Peter Chao was amazing! He made sure we were well taken care of and went above and beyond to get us into a new car. He was patient and made sure we were comfortable with our purchase. I informed him of our non-negotiables and he definitely kept his words. I’m a big supporter of people who keeps and owns their words and with Peter, he did just that. I hope that he continues to be successful in sales. The conversations we had with him throughout the buying process, I can already tell he will go far ... Read More DealerRater - May 4, 2026
This dealership got us a really good deal! Filip is the best! He gave a good explanation of the car while we were test driving. He was also very accommodating. He gave un a clear breakdown of the price and explained all the deals added to the whole price. Filip made us feel that we got the best deal we could have gotten. Peter was really cool too! He was the one that brought the car from the Roseville dealership for us. Thanks to both Filip and Peter!
Excellent service all around - Sales Agent, Sales Management, and Finance Manager. Will be returning to Capital City Honda for all future services and purchases.
I highly recommend this dealership for excellent customer service, nice staff ,and Peter’s outstanding support.
I was very satisfied with Cameron with Capital City Honda in Sacramento. This was my first visit to their dealership. I had driven from Redding to have more options and somehow ended up on their lot. My experience was nothing short of exceptional. Cameron was very helpful, kind, and professional. He helped me negotiate my offer to what I could afford and get the car that I wanted. I am turned off by smooth talking sales people at my age of 64. Cameron was a real person who understood my needs and helped me immensely. I would highly recommend him and ... Read More DealerRater - Apr 26, 2026
I had a wonderful experience buying my new 2026 Honda hybrid at Capital city Honda in Sacramento!! Alberto Cardozo was my sales consultant. I felt his sense of honesty and his knowledge about my car. That comforted me. He was very patient and understood my budget. I traveled to pick up my beautiful car and I was grateful for this positive experience.!! Thank you Alberto !
Transaction was smooth and painless. Exactly as I hoped it would be. I would recommend them!
Good buying experience, got the price we wanted. Capital city Honda gave us the car that we wanted at a fair price, but of course we went in knowing what we should be paying and what we wanted to spend. Brandon was the sales person he was knowledgeable and pleasant to work with. Many times he went above and beyond answering his phone when he wasn’t even at work, Kristian, the sales manager made it quick painless and was able to match everything at Lodi Honda on Elkgrove Honda for a better price. But it was the service that ... Read More DealerRater - Apr 21, 2026
Capital city Honda is great !! I highly recommend going to them to purchase a vehicle. If you go, ask for Peter Chao, he is amazing and will get you in and out!
Ammar, my sale representative was very courteous, helpful and respectful. He answered my question. He was always professional and honest.
Jonathan Lewis was great and was extremely patient with me when I went through the process of buying a Honda Civic. Would highly recommend buying a car from Jonathan!
Great sales service and was able to help me get into a new car. I appreciate the dedication and support provided!!
Great customer service. Luke helped me get the car I needed. Very friendly staff. I would recommend family and friends
This is our second purchase with Capital City and it’s been a great experience.
Although always a long process when buying a car, it was a pleasant experience. Our salesman Jonathan Lewis and finance manager Matt were a pleasure to work with.
"Friendly staff, easy paperwork, transparent pricing, quick service, and helpful guidance—best dealership experience ever."
Excellent service, attentive care, and great communication; she answered all our questions. Very good service from Ms. Petrisia Contreras, highly recommended!
I bought a car and was very happy with the service. The salesman David was professional, attentive and honest - he explained everything in detail, helped me compare options and offered me what I really needed, his choice was much better than mine I agree 100%. I recommend this seller to anyone looking for an honest approach and quality service. Ask David Poyras for the right decision
Petrisia was friendly, helpful and knowledgeable about the cars we were interested in. She helped us locate the models we wanted and walked us through the whole process and we ended up leaving with 2 new cars. We appreciated the pain free process.
Everyone was so welcoming and friendly. The awesome selection of used and new Hondas is what brought us there as opposed to other dealerships. We were originally looking at a used crv and were taken care of by phillip. He gave us the freedom to explore all the available cars on our own without any pressure. When we fell in love with the hybrid sport phillip worked his magic to get us into a 2026, which is something I never imagined. Tarek the finance manager was so personable and kind. I’ve never had such an easy and stress free car ... Read More DealerRater - Mar 20, 2026
The best car buying experience of my life!! Every person I encountered was thoughtful, professional and helpful. Thank you to everyone involved in my purchase especially Chris Grossi.
I want to take a moment to recognize Mark Fleshman and Nick Salazar for their outstanding customer service. Thank you both for your professionalism and dedication. Your hard work and customer-focused attitude did not go unnoticed, and it made a big difference in my experience.
The business is clean, sales people, friendly, and helpful. Financial officer willing to work with you and the overall experience was enjoyable. No stress!
The service from the start with Joanna to the flexibility and ease of driving and selecting a car in their massive inventory was great. Finance was even smoother if you can believe it or not. Very happy customer going from a 2017 accord to 2026. Thank you!
Fast and easy transaction; employees are honest with their jobs. Peter and Michael were especially helpful
Luke, the sales person was amazing. He was easy to work with and made the entire process extremely smooth.
Everyone was friendly and Mr Philip is awesome to help us to get car fast - I recommend him for all sales related communications- He is the best !!!
I had a very nice and smooth experience at Capital City Honda. Everyone was helpful, answered all my questions, and took care of all my concerns.
Good service honest about the pricing on my new car. Got the price I wanted
Great environment very helpful sales staff I really enjoyed the speed from offer to acceptance to drive off
Fillip was awesome wouldn’t change anything knowledge about the cars and his attitude was spot on loved his story great guy would come back
Everyone was friendly from when I got out my car my car. I told the who I was there to see and they call Luke and he came right on down and the process become I left happy with a 2024 Buick invista.
Less than stellar service department - dealership lacks transparency with repairs that should be covered under warranty- be careful when dealing with them, some pretty dishonest tactics.
Both our salesperson and financial person were efficient and explained everything about the car purchase. Ray followed up quickly to replace a missing key.
Great service, knowledgeable staff, and a smooth, stress‑free buying experience. Capital City Honda exceeded expectations.
I visited this dealership to buy and sale my car and I found this place very welcoming!
I did it!
I cannot thank Peter enough. Buying a car is a huge financial decision, and I spent time looking at several options and different dealers before connecting with Peter—and let me tell you, he was a gem!
I went into this process by myself (for context, I’m a 28-year-old female), and I was scared I wouldn’t be taken seriously. It was very important to me to make this deal on my own and prove to myself that I could do it. From the beginning, Peter provided me with straightforward information and no nonsense. He didn’... Read More DealerRater - Dec 17, 2025
Both Tarek and Anthony were beyond helpful and kind through this process. I was unsure of the buying process, and they made things streamlined and approachable.
I have purchased my last five cars from this dealership because they always give me the best prices and are always professional.
The store had a good amount of vehicles. Saleswoman Petrisia was very nice, helpful and low pressure. I would buy from them again.
The staff were amazing informative and the process was super easy so pleased with my experience
They have a great customer service and always have smile on their faces, which is nice to see. They took out the paint that was left on my passenger mirror.
Great customer service. A big thank you to David Poyras for helping is get our new CRV hybrid.
The staff at this dealership was amazing. We felt totally comfortable. There was no pressure whatsoever and they were very informative about everything on our vehicle. Definitely go back to this dealership.
Our salesperson Bailey was absolutely exceptional in her service of helping me purchase my new Honda civic. Very cordial, respectful, and knowledgeable. The sales manager Royce was also a monumental help, and I had an overall amazing experience within this dealership! Would and will recommend Bailey to anyone needing a car!
When the dealership changed names from Mel Rapton to Capital City, I appreciate services remained outstanding.
Great people work there sales man name Ming Nguyen he’s the one how help me. Very nice men
The dealership was clean and staff was very friendly. Had a lot of cars in stock. Easy access from the freeway.
The staff. was courteous and professional. Very satisfied with my truck and the whole process.
I didn’t like the way I was initially handled by the salesperson and the finance person. The general manager and assistant general manager got involved and that helped the situation.
My salesperson Bailey was absolutely amazing. She was able to answer all questions and address all concerns during my visit and subsequent purchase of my 2025 honda accord. I would and will recommend this dealership and specifically Bailey to anyone I know looking for a car. Truly exceptional service here!!!
I liked the attitude at Capital City Honda. There was no pressure to buy and the staff was friendly.
It depends on the person you get, but if it isn’t someone who truly cares about giving you what you’re looking for and having trust and honesty it is definitely not a good experience. A lot of promises being made that cannot be kept by the people who try to get a sale. If it wasn’t for people in finance, I would not have stayed working with them.
I had a great experience at Cap City Honda. I was able to get the vehicle I want at a price I wanted.
1st time buying a brand new car and we had the BEST experience dealing with Cameron. No pressure sales, knowledgeable, friendly and worth recommending to others. We would Definitely return for our next vehicle. We tried three other dealerships and would highly recommend Capital City Honda.
Very good buying experience. The dealers salesman Cameron stood out for his knowledgeable and courteous assistance. The transaction went very smoothly and timely, All of this dealer's employees encountered were friendly.and very buisnesslike and deserving of our high recommendation to others seeking to buy a car.
Brandon helped me get a car off the lot and was REALLY helpful! Definitely will refer my friends to this salesman. Overall, my experience at this dealership was good. Got my car on a busy day so there was a wait but regardless, Brandon helped me lease a car that I love!
Great job across the board! Jo the salesperson was great to work with, very easy process. Thank you!
Easy to work with in and out in about 1 hour. Got the deal I wanted.
They are a stereotypical dealer. Too many games played by the sales people. You have to be ready to walk away and they have to know it. It took over four hours to make a purchase. I got what I wanted because I know how to play the game.
Everyone was great and friendly, really worked with me and my budget. Financing got me in and out making it a smooth process.
The dealership was very clean, had spacious parking for their customers, and each of the staff members were attentive to our unique needs. A special shoutout to Bailey and Tarek for their spectacular customer service skills as well as their efforts to make sure all of our questions were answered thoroughly. I cannot recommend this dealership enough! Five star experience!
Brought Honda 2020 Accord Sport for oil change and rear brake change on September 17th. They gave me car back with squeaky brakes, sounds like plane landing when I break. I took it back 30 seconds later, they said it was brake covers and removed them, but car was still squeaking. Today I looked at car rotors and they’re damaged. Now I have to get brakes fixed and rotors. Going to different place, will never go back to Capital City Honda.
- Talked to Manager (Sep 22nd), they said they had faulty machine, but that they have discontinued using it, and ... Read More DealerRater - Sep 21, 2025
We found the entire dealership to be great to work with. The general manager was excellent and very friendly. Sales people did great work for us. Finisher treated us with excellent service, did his best to take us through the process.
Jonathan Lewis was the salesman I worked with and he was awesome. He knew which model and trim i wanted and made it work for me.
Internet Sales Luke Valine was a knowledgeable, fast, and easy guy to work with.
Unfortunately not the Finance manager. Don’t know how the paperwork got messed up from the agreed monthly payment, but he try to hide it as well. He had to get another finance manager in there and try to fix it in the computer but couldn’t, so he takes off. He comes back with new paperwork, and i try asking if everything is ok, he said yes. When he try to have me sign the contract he scrolled through the iPad really fast to the ... Read More DealerRater - Sep 13, 2025
Great customer service. Kept us well informed throughout the entire process. Would definitely recommend this dealership to friends and family
I couldn't be more pleased, with the service in purchasing my car. Luke was excellent as well as xxx, answered all questions. Luke showed us around the dealership, introduced us to the service department manager as well.
I went in to see a vehicle for my daughter! Immediately I was greeted by Peter..he’s such a genuine & knowledgeable young man. After our test drive I was handed off to Luke & this young man is so personable, great conversation & him working diligently to make the numbers work. After excepting the numbers I met with Jeff in finance, signed papers while having great conversation and great music…All 3 men have been amazing to work with & a great representation of Capital City Honda!
Highly recommend. Staff were knowledgeable and nice. They were very well informed about their product.
No pressure during transaction, Our agent Cris and Manager Christian are very professional to deal with. Highly recommended!
Brandon did an amazing job taking care of me this is the serving time I’ve gotten a car from him and both times he made the prices painless seamless and quick he walked me through everything and made xxxx all of my questions and concerns were addressed before I drive off the lot. He is the only de as let I look for even I am in the market for a new car.
I had such a great experience at Capital City Honda—they truly went above and beyond for me and it really shows how much they value their clients. From start to finish, I felt taken care of and never rushed or pressured into anything. A special thank you to Luis Lopez and David Poyras. Both of them were amazing to work with—super professional, patient, and genuinely kind. They took the time to answer all of my questions, explain everything clearly, and made sure I felt confident and comfortable with my decision. You can tell they really care about people, ... Read More DealerRater - Aug 29, 2025
It was my first time at this dealership today and I got to work with Rachel to get my dream car! She greeted me excitedly as soon as I came in for.our appointment and made sure I got everything I desired in the car choice I made, explained everything from a-z and waited patiently with me as we were filling out the paperwork, reassuring me throughout. It's the first time I make a purchase like this and I'm so glad to have had such a sweet sales rep who put me (the customer) first! Everyone was kind ... Read More DealerRater - Aug 28, 2025
I had the pleasure of meeting Peter. He was amazing, made things really easy to understand, and kept an amazing attitude the entire time. I will highly recommend going here to get your beautiful ride.
I left an update on Google, but basically the service department does not care about the condition of your car after servicing. The car was brought out with grease down the side, apparently caused by the machine that washes it as well as grease marks left on the dash and console. After trying to get the grease off the dash, it was scratched up like they took a wire brush to it, the only other option to rectify the situation was to replace the dash. The car was less then 2 years old. Finance department is is a joke to try ... Read More DealerRater - Aug 25, 2025
Great customer service! Awesome staff, very helpful and easy going. Great atmosphere and a wide variety of cars to choose from.
The sales staff were knowledgeable about there inventory and found the right car for me.
The team works fast and efficient. Did all the hard work, making the process super easy for me.
Update: the manager reached out to me and was very apologetic. He said they aim for transparency and apologized for this happening to us. He refunded the add on packages that we never consented to and activated the tracking system that was supposed to have been included. They can't go back and remove all those hard inquiries from our credit reports, but it should only count as one, despite how disconcerting it is to have all those hits on there. The finance guy I believe was dealt with and I guess this wasn't the first time he's ... Read More DealerRater - Jul 27, 2025
The customer service at Capital City Honda was excellent. Everything about the process felt smooth and stress free. Brandon, my agent, was incredibly helpful and made sure I felt informed every step of the way. The finance team was just as great, knowledgeable, friendly, and easy to work with. I really appreciated how professional and welcoming everyone was. I would definitely recommend this place to anyone looking for a straightforward and hassle free car buying experience.
We had a great experience with the team. They heard what we wanted and needed and worked with us to get the vehicle we hoped for!
Great experience buying new car over the internet from long distance. Very helpful and easy process!
Capital City Honda appeared to be well stocked with the Honda vehicle type we were looking for. We were greeted by a friendly young man who helped us navigate the dealership inventory. The purchasing process was professional, did not feel pressured to purchase a vehicle.
Excellent service from both the salesperson and finance manager. No pressure, everything clearly explained. Recommend!
Our purchase through Capital City Honda was very smooth, they had very good customer service, and our salesperson David Poyras and finance manager Matt Jaussaud was super helpful. We highly recommend this dealer.
This dealership is very Professional and courteous. Mung Nguyen is an awesome Sales person. As well as all the other staff involved in our purchase.
Salesman was very nice I purchased a nice Honda dealership was very clean and love my20 22 Honda
Willing to make a deal, easy to negotiate. Does not pressure to make a hard deal. Or hard sell
Best customer service! Ur needs are met right at the door! And they listen to your demands before they strike a good deal with you! So try it out! In terms of cars, u got it all there !!!