Customer Testimonials
I had a great experience! Liz was great from start to finish : ) . I highly recommend working with her if you r looking for a kind and honest salesperson.
Very welcoming. Very friendly. Very professional! We chose what we wanted and left happy with our new car!
Nice service, thanks you for being helpful and helping us purchase our new Honda pilot 2025
The process was quick and easy. Very good communication and was able to accommodate my needs. Especially Peter and Luke.
David was absolutely fantastic! He took great care of me while at the dealership! He helped choose the most perfect car for me!
We enjoyed working with Gianni and the team did a great job selling the car and the process was smooth
Brandon was awesome! Very professional and helpful from the beginning he did a great job at making the process as easy as possible for my family. Always answered our questions with no hesitation. Very friendly and welcoming as well. The dealership itself was also clean organized and had many wonderful employees!
John and Jose were awesome to work with. They made it possible to get my brand new car!
David, our sales person was very patient, professional and accommodating. Of course we Negotiated over pricing, but he was great.
Had a great experience with Capitol City Honda starting with my first phone call with Bailey Linn to arriving at the dealership for my test drive. I was greeted and welcomed with friendly and encouraging staff The whole process went well with all and I was able to drive off with my new HRV Honda sport and I’m loving it!!
Luke, the salesman that helped me find my car, was extremely helpful and constantly checked up to make sure i was ready and happy with my purchase. he made the entire process very easy.
On of the worst client serivces ever. Once they have sold you a car, they are not interested anymore in communication and solving problems. I am trying to do a simple thing: to make a refund for warranty I am not going to use. Initialy they promised to do it for 3-4 weeks. Now it's been a 5th! month since I started this. Nobody knows nothing, call center didn't transfer my requests, manager doesn't answer, general manager ignores my emails. I don't know what is going on there. I can give just one advise, all the ... Read More DealerRater - May 16, 2025
You guys have a great team. I enjoyed talking with all of them however, Ez was the best. We established good relationships and he is the key reason why I purchased the car from your dealership
Took the time to make sure I got what I wanted. Made sure that I was happy before anything else. Couldn't say enough good things about them.
Jessie worked overtime to make sure I had the right car for me. After visiting 7 dealers Jessie gave my husband and I the best experience of them all. I highly recommend this dealer if you want an honest and genuine experience.
The dealer genuinely wants to sell cars and provide customers with the best offer. Most importantly, buy from Sierra, who is the dealer’s gem of a sales professional and truly cares about her customers' wants and needs. Finance with Jeff.
Sales experience good.was not happy having to fill out company required credit app when I already had bank financing.
Very pleased with experience. Alberto and everyone we encountered during the purchase helped make us as customers feel secure with our new car purchase.
Jessie was our sale Agent. Worked Extremely hard to make sure we get every penny off from the car we purchased. Great guy.
Liz was very helpful. She makes me feel at ease and comfortable in choosing the best Honda for me. She was patient and met my expectations. I would recommend her if my family and friends are interested in buying a Honda.
Great Company and Great Employees that uphold customer satisfactions and meeting customer needs! Community Builder!
I always have my money worth goong to Capital City Honda like change oil, brake checks and recently buying a new Honda Passport. The team John and Jeff were helpful.
Capital city Honda really helped me find the car I was looking for they made feal comfortable and I am really happy with their service
Wonder full experience with this location capital city Honda is very wonderful guys. If you buy a cover, please go over there. Thank you.
The salesperson was very explanatory. The deal was good. The dealership is nearby. There were lot of selections.
Excellent experience Working with Cameron was easy fast and informative Total experience of acquiring my new Ridgeline was outstanding
Mung Nguyen was wonderful to work with. We drove 6 hours round trip to buy a car from Mung and it was totally worth it. No games, no nonsense. Just a straightforward, honest and friendly interaction. Mung made the process enjoyable. I will definitely buy another vehicle from Mung in the future and recommend him to my friends and family. Thank you Mung!
Efficient and very caring. The team took really good care of us , especially Petricia! She accommodated me and wife when we stepped in and showcased her best cars. We were shown every vehicle as options and she answered all our questions with patience and care. Thank you to the entire team for making our car buying process a lot simple and easy. I would also like to mention EZ from the finance team and Roy for all your help making sure the process was approved on the best terms and presenting our additional options.
This dealership had several vehicles with different trim levels that I could see and compare to determine which vehicle was right for me. People were friendly and available to help. Our salesman, Brandon Byrdsong, was very personable, knowledgable, and well informed about our vehicle.
Royce and Mung were extremely helpful and efficient at getting me the best price on my new CRV. The whole process was quick and painless.
Luke was an amazing guy. He gave a great costumer service. We will definitely come back.
Felix and the team at Capital City Honda gave me a great deal! The experience was simple, straightforward, and pressure-free. I am very happy with my purchase of a new Honda Odyssey, and I would highly recommend Capital City Honda if you need to purchase a new vehicle (their service department looked great, too!).
Comfortable, smooth, friendly, professional, helpful, polite, efficient, not pushing me into anything, somewhat upfront, willing to negotiate
Mung was helpful and knowledgeable. He had the car ready for a test drive when I arrived. Least stressful car buying experience ever.
Poor management, there was slight miscommunication between me and my sales person (he was fine, the problem doesn’t lie for that reason) Finance manager Prasad talks to you like you’re dumb. Doesn’t get all necessary documents (apparently it’s a 50/50 chance the bank will need paystubs and if it was 50/50 chance he should’ve asked for it just IN CASE) I’ve already signed and took the car home.. the next day they ask for the paystub and when I tell him I’m not happy with the service and how I will not recommend this dealership ... Read More DealerRater - Apr 1, 2025
Good and friendly sales team. I called the day before to make sure the vehicle we wanted was on stock. It was there and they held ot for me
Used Cr v’s are hard to come by. I stopped at Capital City Honda on 3-21-2025 to see what might be available. . A young woman named Liz N came to me with a smile. She was sincere, and enthusiastic while speaking very highly of the person doing the financial end of this sale. working with Tarek. I was not feeling well, so we planned to get together the following day. I woke up feeling worse,, so Liz and Tarek put together an alternative plan to get everything done. I received a call from a different finance person, Roy, ... Read More DealerRater - Mar 26, 2025
I had an amazing experience at Capital City Honda!
Cameron, our salesman, was absolutely awesome. He was incredibly knowledgeable, patient, and went above and beyond to answer all our questions. We tested everything in the car, and he made sure we felt confident in our decision. He truly had our back and helped us find the best value for our budget while ensuring we got exactly what we were looking for.
Matt, our finance manager, also made the process smooth and stress-free. I asked a ton of questions, and he took the time to explain everything thoroughly, making us feel ... Read More DealerRater - Mar 26, 2025
I very rarely leave reviews, but wow the customer service from the Internet Sales Manager - Mung and Finance Manager - Roy were amazing.
Both Mung and Roy stayed after hours (even after the doors were locked) to ensure I had a smooth purchasing experience. Mung treated me like family, ensured everything we talked about over the phone/text/email were absolutely true.
I hate going to dealerships and talking to sales people as much as everyone else, but Mung assured me that he isn't like that and everything we talked about would be exactly how it would be ... Read More DealerRater - Mar 24, 2025
This was the best experience I have ever had buying a car. Everything was straightforward and Luke worked around my schedule. The facility was clean and inviting and pleasant to be in.
Super helpful and great to work with. They made sure I had everything thing I needed.
Luke V was a great salesman. I am very happy with my new HR V
Staff is extremely pleasant to work with! I love our new car so much! I would definitely recommend coming here if you’re on the look out for a new car.
Great customer service Miguel Luis and Christian was great at what they do I worked with them a couple of times before and always gave they all
I contacted the dealer regarding vehicle availability. The salesman called to confirm. Upon arrival we were informed the vehicle was never available and instantly recommended something twice my target range. We were actively lied to by this company and I would not recommend based on their customer ethics.
We had a great experience and they made the whole experience easy and Christian Felix went thru all of the details of the car and even synced my phone up.
This is my second Honda from Capital city. Excellent service and a very pleasant experience for me both times. No price haggling and straight forward pricing no unnecessary add ons by the dealer. Highly recommend!
Very nice place. Employees were professional and I got what I feel was a good deal.
I recently purchased a vehicle and worked with Gianni Garibaldi during the process. He was very knowledgeable about the vehicle. Answered all the my questions, Walked me through every process. And made sure I understood all the aspects of the deal. The whole experience was seamless and amazing. It's clear he values his customers time and ensures they get exactly what they need. Great Guy!!
David Poyras was so helpful and made the process easy. In a fast paced world where we have busy lives we appreciated their non nonsense upselling approach and beat out all other dealers pricing by a landslide. Even matched carmax sell value and saved us an extra trip.
Very nice place very welcoming very helpful very patient understanding to help with your situation
I’m not happy with the purchase, I feel my was done in a hurry, sales consultant Chris could not answer my questions and he called his manager Mike, they showed Federal credits as 7000 and manufactures credit 12000 and my final quote price for new car came to 38000 and some change when they showed me a quote but when they took me to sign a lease agreement the prices are all changed and the gross price showed 49,550 and then increased to 54,538 with some hidden fee and they say they are tax etc but the tax price is actually included and why ... Read More DealerRater - Feb 1, 2025
Excellent service provided by Peter Chao. He was very professional and he made the deal happen. He had lot of patience. Overall the service provided was great and I highly recommend Capital City Honda. Thank you Peter.
The dealership was really clean and organized, communication was effective and appreciated. The salesman that I got to work with explained everything very well about the car and paperwork, I would recommend this dealership to anyone if they haven’t already.
Our sales person Peter Chao worked diligently on making the deal happen. We would definitely purchase another vehicle from Mr. Chao. There is not enough stars we would give Mr. Chao. If it wasn't for Peter the sale couldn't have happened. Thanks again
Jose made our transaction for my daughter very smoothly. Thus customer service was excellent. I would strongly recommend Capitol City Honda. Thank you Jose
Fair price and good service. The sales person Worked with us more than once to help us set up the technology to our satisfaction.
The sales and service staff are the best, always ensuring thorough and reliable care while also working smoothly and within efficient time manners. They’re always energetic and genuinely kind!
We could not trust anyone in the dealership. The salesman Jonathan Lewis was nice but failed to explain any of the technical aspects of the vehicle. We were informed that we could look it up online when we got home. The sales manager Luis Lopez Garcia blatantly lied to us on multiple occasions concerning additional costs that the dealership had to add on to the deal. Specifically the additional costs of a GPS tracker and the application of resistall fabric protection. The vehicle we purchased had arrived the night before and was still wrapped in plastic when we initially inspected ... Read More DealerRater - Jan 15, 2025
Employees were patient and understanding of customers needs. They were attentive and reassuring to our needs.
The entire staff at Capital City Honda was professional and had great business etiquette, which made for a fantastic buying experience. I’ll see you for my next vehicle!
My salesman John (I believe was his name) Was amazing. He treated me like his own daughter and I felt so comfortable working with him.
Great experience! Monica made it very pleasant! Josh was right there to help out as well. My car purchase experience was easy. Monica took the time out to explain all the details to me. Thank you!
Poor experience purchasing a used car here. Sales staff was not transparent about pricing, applied forced dealer add-ons, and used shady and deceptive negotiation tactics by playing with the govt fees. They refused us getting a pre-purchase inspection (major red flag). They claimed they do a rigorous inspection themselves but we discovered later all the tires were left underinflated and there is loose weatherstripping on the car. At the dealership, we were left waiting for 2 hours between sales and finance in the dealership with nobody checking on us. To top it off, they failed to submit title/registration paperwork to ... Read More DealerRater - Jan 10, 2025
Peter and his team provided great service and answers all the questions that I have
Parked and walked to the car i wanted. No one ever approached me to see if i needed anything. Had to walk all the way inside. When inside still had to find someone to help me.
Great customer service. Pay attention to customer and good hospitality. Listen to customer. Resonable price of vehicle with no mark up.
It was fantastic to work with Ms. Sierra Lewis. She guided us to the right car for our family. Her expertise and attention to detail were greatly appreciated. Everyone we came in contact at Capital City Honda was professional and answered our questions. We felt very taken care of.
The dealership was great but especially our salesman Lucas. Thank you so much for such an excellent job helping us through the entire process of buying our new car. We absolutely love our new car. Thank you again capital city Honda and Lucas for a job well done. We cannot recommend you enough. We will definitely be back next time we buy a new car.
I recently purchased a new vehicle here. At no time did I feel pushed or pressured. My salesperson (Petrisia) was great and arranged everything nicely, finding and showing me the exact vehicle I was looking for. She made the experience friendly, easy-going, and hassle free. At one point I was only a few signatures away from completion of the purchase, and an unexpected problem came up (from my side) that resulted in me taking up way too much time in the back office. Even then, Jeff was remarkably patient, professional, and non-hostile about the situation. Considering that I was just ... Read More DealerRater - Dec 28, 2024
I had a pleasant auto shopping experience working with Bailey Linn, (who answered my call and got the ball rolling) & Miguel Garcia and his finance manager (who accepted my trade-in for than it’s worth!). They both went above and beyond protocol to ensure that I had the right deal with the right payments! And they even threw in “All Weather Floor Mats” to seal the deal! Jeff Kissiar made the signing of the paperwork easy while providing good information. I’m very pleased with my car purchase experience with Capital City Honda! Thank you ALL for a job ... Read More DealerRater - Dec 28, 2024
Such a great and respectful dealership, everyone is always in a great mood, loved the experience and love the car they put me in!! Highly recommend
The dealership was super kind and accommodating to us. We went in without any appointment, and Mung helped us while simultaneously helping his customer with an appointment.
Excellent Service and knowledgeable staff. I found the make and model I was looking for and at the best price.
No pressure, knowledgeable and friendly staff, great selection of vehicles and very competitively priced. I plan to return next time I need a vehicle and will recommend this dealership to everyone I know.
Help was pretty good easy to cheso my car and the salesman was too cool I definitely come back next time I need to buy a next car
They forgot to put on locking lug nuts so instead of driving all the way to sac I went to Honda Davis bought and installed there
The young lady Sierra was easy to work with & nice. I would recommend her to family & friends.
our salesperson Sierra was amazing! Made the experience enjoyable and not a hassle at all.
Victor is the one to go to. Had a wonderful experience with him but not to wonderful with Roy. After speaking and agreeing to the team numerous times about a 60 months financing Roy had the 72 months finance paperwork ready for me to sign. Be careful what you sign. Of course I was careful and didn’t sign for the 72months.
We were greeted promptly and offered something while we waited. Service was great and we are happy with our new Prologue
The team was very helpful and responsive and understood my needs and helped me to find the car I wanted
Picked out a car 11am, test drove it 11:30 Back at dealership. Went over price and paperwork done by noon. Wanted to think about purshase. Went home 12:30pm. Called Luke to see if car was still available it was 5pm, Car and paperwork were at my house 7pm. Signed and car and keys in my hand. 5*****.
Used car buying process was overall good. Had a hiccup when printing forms during the day when we were purchasing but other than that very helpful and informative. Luke helped us out and Jeff in finance informed us of what we need and didn’t throw things for us to buy on top of the vehicle.
Peter is helpful and pleasant to deal with. Nice facility and plenty of inventory. The end
It was a great experience with Petrisia she Help me out answer I found the right Car. Thank you guys for your help I recommend this dealership for everyone.!
Service was great! Facility was clean! I felt respected and supported and not like I was being coaxed into just ANY deal! So happy with my purchase.
Everyone I interacted with was knowledgeable, friendly, and respectful. If you are in need of a new car, ask for Cameron.
I had a great buying experience. The staff was great and I didn't get pressured into anything. My salesperson Mung was great. He made it simple by quickly getting me the OTD pricing and made the process smooth.
Luke was amazing to work with. I contacted Capital City Honda through an estimate request I submitted. Luke's response that evening was fast and informative. I indicated what I was looking for and what I could afford and he made it happen. The process at the dealership the next day was smooth and easy. His professionalism and knowledge were outstanding.
All polite employees. Easy to work with. Very helpful without pressuring the customer into buying.
Jose Sandoval was very helpful and knowledgeable about the car I was interested in getting.
This Honda dealership is terrific! Very upfront with pricing and great at getting just what you are looking for. Mung was easy to work with and got me just what I wanted at a great deal!
I recently purchased a new vehicle from Capital City Honda and my experience has been excellent. Their finance department goes above and beyond and is second to NONE. I happen to live close to another Honda dealer that is only 10 mins away, but decided to go Capital because of their service. It means everything to me. Thank you very much. You guys rock!
My Sales Managers and Sales Rep were beyond awesome! Before going to the dealership, they took the time to really be transparent with the deal I was making. The finance manager was top-notch and very clear with each form I signed! Vehicle was detailed to the max and next steps were explained in-depth. Choosing THIS dealership was the best local decision I've made! I know the sale went well, and I’ve used this service department before, so I anticipate the same great service for this new vehicle! Capital City Honda is my go-to place and I will tell ... Read More DealerRater - Nov 1, 2024
Clean space. Professional staff and friendly salespeople. Very accommodating sales staff who delivered my car to my home since I hadn’t brought anyone to drive the new car home.
Clean good service friendly staff assisting with car offer any question that need from car
Very helpful. Very personable. Victor was absolutely wonderful. I was dreading having to get a car but I feel that it was made very easy. Thank you.
Great customer service. Really worked with my ideals and provided the deal what I wanted .
They found me a car I wanted. Chris Grossi was so patient and helpful during the car buying process. Overall I had a great experience.