Is Capital City Honda a good dealership?
Most shoppers pick a Honda dealer by its star average. That is the weakest test on the list, and Capital City Honda’s own record shows why: we hold 4.5 stars across 3,088 Google reviews, and 82% of them are five-star, while Elk Grove Honda and Folsom Lake Honda both hold 4.7.
The better test is what reviewers describe. Our customers name a smooth process, questions answered, and no pressure, and our posted hours, our stated $85 doc fee, and our online trade valuation let you check each of those claims yourself.
Keep reading below, then schedule a test drive in Sacramento. Bringing your own numbers to the lot settles this faster than any spec sheet.
Is Capital City Honda a good dealership for Sacramento buyers?
Yes, if you want a Honda and a straight conversation about it. Nine of the ten topics that run through our Google reviews describe the purchase itself.
That is unusual for a franchise store, and it is the part worth your time. A review that says “great experience” tells you little. A review that says the salesperson answered every question tells you what the visit felt like. You can check those claims before you ever walk in.
Why a star average tells you the least about a Honda dealer
A star average squeezes thousands of visits into one number. It cannot tell you whether the quote changed at the desk or whether anyone answered your questions.
Two Honda stores hold 4.7 and we hold 4.5. Yet a buyer who reads our reviews finds the same few things named again and again. Those things are the test, and you can check them before you spend a dollar.
Capital City Honda is the only Honda franchise with a Sacramento address
We sit at 3630 Fulton Avenue. The other four Honda franchises in the market sit in Elk Grove, Rancho Cordova, Citrus Heights, and Davis. Workers in the city of Sacramento already spend a mean 25.3 minutes getting to work (U.S. Census Bureau, 2024), so a longer drive to a suburban lot is a real cost.
A buyer in midtown, East Sacramento, Land Park, or Natomas reaches us without leaving the city. Every other Honda store means a drive out to a suburb. Distance is the one thing a star average never shows.
What our reviewers write about the buying conversation
Reviewers describe the conversation more than the car. Three of them, in their own words, cover the three things buyers worry about most.
| Dimension | What the customer reported | Who said it |
|---|---|---|
| Questions answered | “took the time to answer all of our questions without making us feel pressured” | Shahzoda M., Google, July 2026 |
| Price clarity | “No games, no surprise numbers at the desk.” | Raymund V., Google, September 2026 |
| Budget respected | “took the time to work with my budget, answered all my questions, and helped me get a deal I was happy with” | Benny L., Google, July 2026 |
Raymund went further. He wrote that Gianni “sent me a clear out-the-door quote by email before I ever set foot on the lot.” He also wrote that Matt in Finance “walked me through the paperwork line by line.”
Notice what these customers praise. Nobody mentions a discount. They describe being told the truth, in order, by someone who did not rush them.
Our 4.5 trails two suburban stores’ 4.7, and the gap leaves out the visit
Elk Grove Honda and Folsom Lake Honda hold 4.7 on Google. We hold 4.5. That is two tenths of a star, and 2,522 of our 3,088 reviews are five-star.
A shopper who picks by the average picks a number. A shopper who picks by the conversation picks the experience, and our reviewers describe it in their own words. Two tenths of a star cannot tell you whether the finance manager explained the paperwork. A review can.
Check our hours, our $85 doc fee, and our posted price yourself
Our sales floor is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM. Service runs Monday to Saturday from 7:00 AM to 6:00 PM and is closed Sunday. Both are posted on our site.
Every vehicle listing shows the MSRP or retail price, an $85 doc fee, and a total price. The price expires daily unless noted, and it leaves out tax, title, registration, and smog fees. California caps the dealer document charge at $85 for dealers that are DMV private industry partners and $70 for those that are not (California Vehicle Code section 4456.5, 2026). Ask any store which cap applies to it.
Value your trade online before you visit
Our online trade tool takes a license plate, a VIN, or a year, make, and model. The offer holds for seven days or up to 250 miles. A make-and-model lookup gives a general estimate based on historical data, and it can change.
That number matters because 28.2% of trade-ins in July 2025 involved negative equity, with buyers owing an average of $6,902 above the vehicle’s value (Edmunds, 2025). Know your figure before the conversation starts. You can also fill out our secure finance application online, then finish in store.
What to ask any Sacramento Honda store to put in writing before you sign
Ask for four things on paper at any store. A dealer that answers cleanly has nothing to hide, and one that dodges has told you what you need to know.
| Ask for | What a good answer looks like | What you can check at our store |
|---|---|---|
| Out-the-door price | Price, doc fee, and tax on separate lines | Every listing shows the price and the $85 doc fee |
| Trade value | Its own line, with how long the offer holds | Our online offer holds seven days or 250 miles |
| Lease or finance terms | Terms stated for one specific vehicle | We offer Honda leases, Honda financing, and pre-owned loans |
| Hours you can reach someone | Sales and service hours posted | Sales 9:00 AM to 8:00 PM daily, service Monday to Saturday |
The city of Sacramento charges 8.75% in sales and use tax (California Department of Tax and Fee Administration, 2026), so that line should never surprise you at the desk. Then ask about the part after the sale. 22% of new-vehicle buyers want a dealership follow-up a few weeks after delivery, and 53% of those buyers never receive it (J.D. Power, 2025).
- Ask who explains the features. A call or a visit after delivery is easy to promise and easy to skip.
- Ask for the quote by email. Raymund V. got his before he arrived, and a written number is a number you can compare.
- Ask where your service happens. You will be back, so look at the lane before you buy.
A dealer you can check beats a number you can only read
We came into this with a 4.5 beside two stores at 4.7, and we still say the star average is the wrong place to start. Start with the hours on the page, the doc fee on the listing, and the trade offer you can run tonight. Then read what the people who already bought wrote about the conversation.
The test of a Honda store is whether you can check what it tells you, and that is the test we are glad to take.
How five Honda stores around Sacramento compare on location and Google reviews
Capital City Honda is the one Honda store with a Sacramento city address, and it holds more Google reviews than three of its four neighbors.
| Dealer | Location | Google rating | Google reviews |
|---|---|---|---|
| Capital City Honda | 3630 Fulton Ave, Sacramento | 4.5 | 3,088 |
| Elk Grove Honda | 8550 Laguna Grove Dr, Elk Grove | 4.7 | 5,593 |
| Folsom Lake Honda | 12505 Automall Pkwy, Rancho Cordova | 4.7 | 2,590 |
| Shottenkirk Honda of Davis | 4343 Chiles Rd, Davis | 4.3 | 1,394 |
| Future Honda | 6151 Auburn Blvd, Citrus Heights | 4.6 | 2,423 |
Frequently asked questions
Does the advertised price include tax and fees?
The total price on each listing is the MSRP or retail price plus our $85 doc fee. It leaves out tax, title, registration, and smog fees. The price expires daily unless noted.
Can I get a trade-in offer without coming to the store?
Yes. Our online tool gives an offer from a plate, a VIN, or a year, make, and model. If you do come in, you can trade with or without an appointment.
Is Capital City Honda open on Sunday?
Sales is open Sunday from 9:00 AM to 8:00 PM. Service is closed Sunday and runs Monday to Saturday from 7:00 AM to 6:00 PM.
Does Capital City Honda sell used and certified pre-owned cars?
Yes. We sell new, used, and certified pre-owned Hondas, and our used section includes a Priced Under 10K group. Certified pre-owned Hondas are inspected by our factory-trained technicians and come with a free vehicle history report.
Can I test drive a Honda or reserve one that is in transit?
Yes to both. You can book a test drive online or by phone, and you can reserve a new Honda that is still in transit.
Do I need an appointment for an oil change?
No. Our express service lanes take walk-ins Monday to Saturday from 7:00 AM to 6:00 PM, for oil and filter changes, tire rotations, battery testing, and similar jobs.
Does Capital City Honda lease Hondas?
Yes. We offer Honda leases, new Honda financing, and pre-owned car loans. Leases are turned in at the dealership when the contract ends.
How Capital City Honda shows the $85 doc fee and trade value upfront
Every check above comes down to the same habit: show the buyer the numbers before the buyer has to ask. Every listing on our site shows the price, the $85 doc fee, and a total. Our online tool gives you a trade offer that holds for seven days or 250 miles, and you can apply for financing online before you visit.
We also take care of you after the sale. In a July 2026 Google review, Kai S. wrote that he went in for an oil change and “was educated about different maintenance and repairs for my car, and he made me feel knowledgeable and calm throughout my experience.” In an August 2026 Google review, Gilmer P. wrote: “I experienced excellent service and update on my vehicle while being serviced.”
Capital City Honda is the Honda store that lets you check the price, the hours, and your trade value before you sign. We are on Fulton Avenue inside Sacramento, and you can start with a trade offer online.
Capital City Honda answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Sacramento showroom, or call 916-514-4085.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Capital City Honda for complete details regarding current vehicle inventory, pricing, and equipment.